Delivery
Delivery Time
We ship all of our web-shop orders within 24 hours on a weekday. Orders placed on weekends will be shipped on the following weekday. We use GLS and Euro Business Parcel as our distributor.
Delivery time is depended on destination - usually 3-7 weekdays.
International Shipping Cost (Europe)
Delivery cost is 10 EUR for all orders.
NOTE: We reserve the right to cancel order if freight costs to remote areas exceed a certain size and price. In any such situation we will contact you directly to make new arrangements.
International Shipping Cost (Norway and Switzerland)
Delivery cost is 31 Euros for all orders.
NOTE: We reserve the right to cancel order if freight costs to remote areas exceed a certain size and price. In any such situation we will contact you directly to make new arrangements.
International Shipping Cost (Countries outside Europe)
Please contact our customer service for prices.
Delivery
Terms of delivery outside Denmark.
We deliver to pick-up stores or company addresses. You must sign for the items on receipt/collection. Either you or other persons at the delivery address must sign for receipt, with binding effect for you. Please note that you carry the risk for the item after delivery.
When you have received the parcel, you should check the items. If the parcel and/or its content is damaged, you must contact our Customer Service or the GLS immediately. If you wish to complain about any faults and defects, you must inform us as described in "Complaints and defective deliveries".
Dispatch
You can track your parcel via track & trace from its dispatch until its delivery.